complaint workshop

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Managing Difficult Customer & Complaint Workshop

Managing Difficult Customer & Complaint Workshop

14th – 15th April 2014: Roshini conducted this training to 10 participants at ATCEN Learning Centre. They learned what causes people to be difficult and the reactions of a difficult customer. They learned the process of dealing with them and how to manage complaints skillfully. ...
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Managing Difficult Customer & Complaint Workshop

Managing Difficult Customer & Complaint Workshop

15th – 16th January 2014: This public workshop was Conducted by our Training Consultant, Roshini Visvananthan to 9 participants from different company. She had shared advance skills and techniques to the participants with the aims of customer’s retention and re-gaining the loyalty of lost conf ...
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Managing Difficult Customer & Complaint Workshop

Managing Difficult Customer & Complaint Workshop

21st - 22nd August 2013:  It is always very  important of taking care of the Customers. This public workshop was conducted by our Training Consultant, Roshini Visvananthan, for individuals who are constantly challenged in dealing with difficult customers. Roshini shared some ideas on how to relax ...
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Managing Difficult Customer & Complaint Workshop

Managing Difficult Customer & Complaint Workshop

24th - 25th April: Recognizing that managing customer relationships isn't always plain sailing, what with the competitiveness of the business environment, this public workshop was conducted for individuals who are constantly challenged in dealing with difficult customers. Conducted by our Training C ...
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